Late Arrival

Late Arrival Instructions

The following instructions are intended for guests arriving after 08:30pm.
If you are arriving prior to this time, check-in procedure is, as per usual, via our main entrance to Reception.

Prior to arrival

Please download our Guest Registration Form, complete and return via email to

On Arrival

Your room keys are held inside of our Key Safe, located on right side of main entrance which is in the undercover car park. Enter your 4-5 Digit number (received from hotel) into the Key Safe pin pad to obtain your Room Key.

On Departure

If departing before 8 am please inform Reception the day prior and drop your keys into the ‘Drop Box’ which is on the right side in the Reception.

If you have any difficulties please phone +64 7 377 4929

Download Late Arrival Guest Registration Form